GTBets Sportsbook

9.3 /10
Pros - Great customer service and bonuses.
Cons - Less Selection of sports offered than other books.
Avg User Rating
(23 Ratings)
9/10
9.3
9.4
9.1
9.3
9.3
9.4
9.2
9.3
9.0
GT Bets Sportsbook Review
TSB Editor
Monday, May 27, 2013 - 12:03pm
GTBets emerged from the ashes of the respected VIPSportsbook and BetGameDay operations which decided to close up show in August of 2011. Since then, solid marketing and a trusted veteran management team have helped elevate the brand among the best in the industry.

Bonuses, 9.4 – anytime you have a chance to earn bonuses of up to $500, it is an aggressive program. And GtBets has implemented this program with separate first deposit bonus offers - smaller depositors can earn a 100% bonus up to $150 while larger depositors qualify for a 50% bonus up to $500. The rollover (the number of times you must wager the bonus amount before you can withdraw winnings) is five times, which is fair and better than some other programs. While not a bonus per se, the racebook offers a whopping 15% rebate which is very attractive to horse bettors.

Customer Service, 9.1 – with telephone support along with fax, live chat and email options, GTBets offers a solid range of options for getting your question answered. Live chat in particular was impressive in quickly picking up queries and starting the ball rolling on answers. The experience of TSB members in dealing with GTBets (and with its predecessor brands before it dating back to 2000) has always been speedy and professional.

Odds variety, 9.3 – while not featuring a full global assortment of sports betting odds like some competitors do, the offering is solid for the North American betting fan. All the standard football, basketball, hockey, baseball and golf lines are available, but they have missed out on some popular sports like tennis and MMA. The spreads, moneylines and totals are well—represented, along with some props, five-inning lines and other special bet types. GT Bets is dabbing in live betting and would be well-served to offer more.

Overall Experience, 9.3 – when the site launched in 2011, the site appeared to have been rushed together, but GTbets invested time and energy in cleaning it up and making the overall experience better. The navigation is better and the callouts for each betting channel, bonuses and banking information are clear. The absence of a poker room and limited live wagering options are a drawback and the site could use some more polish. It is also one of the few sites to not offer a research or stats section and this would help visitors find data on the games and would help GTBets keep more players on their site longer. The ‘GameTimeRewards’ loyalty program is also a solid perk for regulars.

Payment Solutions, 9.3 – a scan of online forums and some of the other main review sites do not return many instances of payout problems. The site pledges a 7-day turnaround on payout requests and has done a good job offering credit card and other deposit options. They are not the best in this regard, but they provide solid options that make them above-average and offer comfort for bettors leaving account balances there.

Reputation, 9.4 – while GTBets itself has a brief history (August 2011), the reputation of the principles behind the operation and of managers hired to run the operation is very solid. Management made every effort to settle up accounts of VIP and GameDay when they took over the software and business assets. So they get the benefit of legacy integrity and their past relationships with members of TSB earn them solid marks overall in this important category.

Software, 9.2 – running an IGW wagering platform, the site run smoothly and intuitively. It is not the most pleasing from a design standpoint, but the functionality is solid and everything works. The casino and racebook products are also solid and their decision to avoid poker means there is no need for an extra third-party provider. The mobile product is also solid, which is important as wagering moves quickly towards mobile.

Stability/License, 9.2 – Based in Curacao, like its predecessor brands, it is a white-label jurisdiction that has been home to many of the top sportsbooks in the industry. Again, it is not common to give good opening grades to a company with such limited history, but TSB feels comfortable with the people behind GTBets to vouch for their quality and reputations.

TSB Experience, 9.3 - Members of TopSportsbooks.com have worked with GTBets since their launch and with management officials dating back to 2001. Never a huge operation, GTBets has started small and grown slowly and steadily, which is a wise path to take. Management has hired some respected marketing and customer support folks who are also well-known in the industry. Again, this shows a long-term commitment to the product and to the industry.

Website, 9.0 – improved since its launch, but still lacking in general polish and some site features that are expected on major online sportsbook sites. The casino offers plenty of variety and the racebook is solid with most of the major racetracks. Sports lacks some of the sports that North American bettors enjoy. All in all, the site is simple to navigate and sometimes less is more when it comes to finding your way to the betting menu. Could use some design touches and meatier content in the form of tutorial articles, sports news or matchup data and better integration with their rewards program.